Operations & Compliance

Navy card titled Do You Need a Telecom Licence to Sell eSIMs, contrasting a reseller relying on the provider licence with an MVNO holding authorisations directly.

Do You Need a Telecom Licence to Sell eSIMs?

The general position is that resellers do not, because the licensed party is their wholesale partner. What determines whether that applies to you, the four regulatory questions rather than one, and the obligation most people miss. … Read More

Line chart titled Scaling eSIM Operations, showing global travel eSIM retail spend rising from 3.3 billion dollars in 2025 to around 5 billion in 2026 and close to 10 billion by 2028.

Scaling eSIM Operations: The Arithmetic of Growth

What breaks at each stage of growth, the six tasks that must stop being manual, what to document before the second hire, and the single metric that determines how large an eSIM business can get. … Read More

Card titled eSIM SLAs and Network Quality, contrasting 42 dollars average roaming spend per trip with 28 dollars on travel eSIM.

eSIM SLAs and Network Quality: What Can Honestly Be Promised

What an eSIM provider can and cannot commit to, why speed guarantees on a roaming profile deserve suspicion, what to negotiate instead, and why verification through testing beats contract language. … Read More

Navy card titled VAT and Tax on Cross-Border eSIM Sales, contrasting a 28 dollar order with no consumption tax against 23 dollars 33 cents remaining at a 20% inclusive rate.

VAT and Tax on Cross-Border eSIM Sales: What to Establish First

The questions that determine your consumption tax position: how connectivity is characterised, whether you are seller of record or intermediary, location evidence, thresholds, and why a $28 order value makes the rate matter. … Read More

Ring chart titled Data Protection for eSIM Businesses, showing forecast global eSIM smartphone penetration of 10% by the end of 2026.

Data Protection for eSIM Businesses: What You Hold and Why It Matters

eSIM resellers hold personal data whether or not they collect identity documents, and travel and usage records are more sensitive than most realise. What you hold, how responsibility splits with your partner, and practical steps that stand up. … Read More

Chart titled Fraud and Chargebacks in eSIM, showing average travel eSIM spend per trip rising from 12 dollars in 2025 to 28 dollars in 2026.

Fraud and Chargebacks in eSIM: Prevention Beats Disputing

Why a single chargeback can cost more than several orders contribute, what actually causes most eSIM disputes, the prevention that works, the evidence worth keeping and a refund policy that reduces disputes rather than inviting them. … Read More

Navy ring chart titled KYC and Identity Verification for eSIM Sales, showing eSIM forecast at 42% of all SIM technologies by 2030.

KYC and Identity Verification for eSIM Sales: Who Holds the Obligation

How subscriber registration obligations are structured in an eSIM supply chain, what varies between markets, the questions to put to your wholesale partner in writing, and where the line sits between proportionate and professional advice. … Read More

Hundred-square grid titled Business eSIM Deployment, with 10 squares filled to show the 10% of smartphones forecast to carry an eSIM by the end of 2026.

Business eSIM Deployment: A Practical Rollout Guide

How to run an eSIM deployment across a workforce: the device eligibility audit that determines everything, segmenting by travel pattern, realistic phasing, what to tell staff and when, and the points where rollouts stall. … Read More

Card titled Business eSIM Solutions: A Buyer's Guide, with the figure 28 dollars for average travel eSIM spend per trip in 2026 against 42 dollars on roaming.

Business eSIM Solutions: A Buyer’s Guide for 2026

A buyer-side guide to business eSIM: the three different products sold under one label, what matters at your size, how to build a real cost case, how to evaluate providers and a procurement sequence that produces comparable quotes. … Read More